Last updated October 1, 2026
Refund Policy
IndieVitals is sold through Paddle.com, our reseller and merchant of record. Paddle processes payments, issues invoices and handles refunds. This page summarizes how that works; our Terms of Service have the details.
Try before you pay
Every account starts with a 14-day free trial with no card required. You're only charged if you choose a plan: $19 per month or $149 per year, plus any applicable taxes.
Cancel anytime
- Cancel from Settings → Billing, which opens Paddle's customer portal. No email or call needed.
- Cancellation stops future renewals. You keep access until the end of the period you've already paid for.
- Price changes are announced in advance and never apply to a period you've already paid for.
Refunds
- Refunds are issued by Paddle under its Refund Policy and Buyer Terms, including any statutory withdrawal right you have as a consumer (for example the 14-day right in the EU, EEA, UK and Switzerland).
- If you were charged in error, or charged after you cancelled, email hello@getindievitals.com and we'll work with Paddle to put it right.
- You can also contact Paddle directly about any charge at paddle.net.
- Approved refunds go back to the original payment method where possible.
Your data
Cancelling doesn't delete your data. To remove everything, delete your account from Settings → Account; that also cancels any subscription immediately.